Regular Delivery
Available Areas:
Inside Dhaka
Dhaka Suburb
Outside Dhaka
Order Cut-Off Time: 1:30 PM (On working days, except Govt. holidays)
Delivery Fee:
Inside Dhaka – BDT 80
Dhaka Suburb – BDT 80
Outside Dhaka – BDT 170
Payment Methods:
Inside Dhaka – Online / Cash on Delivery (COD)
Dhaka Suburb – Online / COD
Outside Dhaka – Online
Delivery Time:
Inside Dhaka: Maximum 5 Days
Outside Dhaka: Maximum 10 Days
Express Delivery (Next Working Day)
Available Area: Inside Dhaka only
Order Cut-Off Time: 11:00 AM (Orders placed after this will be processed the next working day)
Delivery Fee: BDT 300
Payment Method: Online only.
Working Hours:
Sunday to Thursday: 10:00 AM – 06:30 PM
Additional Delivery Information
Free Delivery: Orders above BDT 10,000 (VAT excluded) qualify for free delivery nationwide.
COD Limit: Cash on Delivery is not available for orders above BDT 20,000 (VAT excluded).
Next Working Day Orders: Orders placed before 11:00 AM on Thursday will be delivered the next day. Orders placed after this time will be processed on Sunday at 9:30 AM.
Exchange Policy
Eligible for Exchange: Only if the product is damaged or broken upon delivery.
Exchange Request Timeframe: Must contact customer service within 12 hours of delivery. After this period, no returns or exchanges are allowed.
Customer Service Contact: +880 1735 775 093 (Sunday – Thursday, 10:00 AM – 06:30 PM)
More Information: Visit Return & Refund Policy
Delivery Process
Quality Check: Each product is inspected before packaging.
Secure Packaging: Items are carefully packed using protective materials. Fragile items are wrapped with bubble wrap.
Delivery Partner: Once packed, the package is handed over to a trusted delivery service.
Address Issues: If the delivery partner cannot reach you, they will contact you to arrange a suitable time.
Secure Delivery Policies
Closed Box Delivery:
Products are delivered in a sealed box to prevent tampering.
The recipient can open the box only after payment is completed.
OTP Verified Delivery:
A one-time password (OTP) is sent to the recipient’s phone.
The recipient must provide the OTP to confirm delivery.