What Information We Collect
We collect, store, and process your personal data to complete your purchases and provide our services. The information we collect may include:
- Name, title, gender, and date of birth
- Email, postal address, and delivery address (if different)
- Phone number, mobile number, and fax number
- Payment details, including card or bank account information
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Provide services and information you request
- Manage your account with us
- Verify and process payments
- Improve our website’s layout and content
- Identify website visitors and analyze user demographics
- Send you useful updates, promotions, and product details (if you have not opted out)
- Contact you via email about other products and services (with your consent)
If you do not wish to receive marketing messages, you can opt out at any time.
Sharing Your Information
- We may share your name and address with third parties (e.g., couriers or suppliers) to deliver your orders.
- You must ensure that any information you provide is accurate and up to date.
Accessing Your Information
- Your order details are securely stored but cannot be retrieved directly for security reasons.
- You can log into your account to view past and current orders, update your address or payment details (for refunds), and manage newsletter subscriptions.
- Keep your login details secure and do not share them with unauthorized parties.
Marketing & Communication
- We may send you updates on products, sales, and promotions.
- If you do not want to receive these, click ‘unsubscribe’ in any email.
- We will stop sending promotional emails within 7 working days of your request.
Your Rights
- You can request access to any personal data we hold about you.
- If your data is incorrect, you have the right to request corrections for free.
- You can ask us to stop using your data for marketing at any time.
For any privacy-related concerns, feel free to contact us.